Jmd89 Privacy Policy – Our Commitment to Player Data Security

1Personal Information We Collect

jmd89 collects various types of information from you in different contexts as you use our platform. Understanding what we collect and why is important so you can make informed decisions about your use of the platform.

1.1 Information You Provide Directly

When you register an account jmd89, you provide information such as your full name as per your identification card, an active Malaysian phone number, email address, date of birth and password. This information is required to create and manage your account and to ensure that only eligible individuals (aged 18 and above) use the platform.

During the identity verification (KYC) process, you may be asked to provide a copy of your Malaysian Identity Card, as well as a bank or utility statement as proof of address. These documents are used solely for verification purposes and are stored with the highest level of security protection.

Financial information such as bank account numbers and e-wallet details for Touch 'n Go or DuitNow used for deposits and withdrawals is also collected. jmd89 does not store credit or debit card details directly – all payment processing is handled through PCI-DSS certified payment gateways.

1.2 Automatically Collected Information

When you browse or use the jmd89, our systems automatically record certain technical data including your IP address, browser type and version, device operating system, pages visited along with the time and duration of each visit, referral source and click patterns within the platform.

This data is collected through cookies, session tokens and similar technologies. It is used to maintain your login session, ensure the platform functions correctly, detect and prevent fraud, and understand how players use the platform so we can continue to improve it.

2How We Use Your Information

jmd89 uses the personal information collected for legitimate and specific purposes. We do not use your data for any purpose beyond what is stated in this privacy policy without prior notice and your consent.

Your data is used primarily across several key areas. First, to operate and manage your account – processing registration, verifying identity, handling deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay and FPX, and processing your winnings withdrawal within the promised timeframe.

Second, to ensure platform security and prevent fraud. jmd89 uses activity and technical data to detect suspicious patterns, prevent unauthorised access, identify and block fraudulent accounts, and fulfil mandatory AML (Anti-Money Laundering) obligations.

Third, to improve your experience on the platform. Usage data helps us understand which games Malaysian players enjoy most – is live baccarat more popular than slots? Do players prefer betting on the Malaysia Super League or the EPL? This information helps us make better product decisions for all players.

Fourth, for service communications – sending transaction notifications, security alerts, terms updates, and relevant promotional information (with your consent). You can manage these communication preferences at any time through your account settings.

Fifth, to comply with legal and regulatory obligations, including financial record-keeping, responding to requests from competent authorities, and carrying out KYC procedures as required by applicable law.

3Sharing Information with Third Parties

jmd89 does not sell, rent, exchange or disclose your personal information to third parties for their own marketing purposes. This is an absolute commitment on our part. However, there are limited situations where we need to share your data with certain parties in order to operate our services:

Payment Service Providers: When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay or FPX Maybank2u, the required transaction information is shared with the relevant payment gateway provider to complete the transaction. These providers are contractually required to protect your data and may only use it for payment processing purposes.

Game Providers: Some minimum technical data may be shared with live casino and slots game providers to enable a smooth gaming experience. These providers are bound by strict confidentiality agreements with jmd89.

Competent Authorities: jmd89 will disclose information when required to do so by law, court order, or direction from a competent authority. In every such case, we disclose only the minimum information necessary.

Business Transfer: Should jmd89 undergoes any merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified in advance and your choices will be fully respected in such a situation.

4Data Security & Protection Measures

Data security is not something we take lightly at jmd89. We continually invest in security infrastructure and team training to ensure your data is protected at every stage – in transit, in processing, and in storage.

On the technical security front, the jmd89 protected by 256-bit SSL/TLS encryption across all communications. Sensitive data in our databases is stored in encrypted format using modern encryption algorithms. Our servers are safeguarded by multi-layered firewalls, an intrusion detection system (IDS), and round-the-clock security monitoring by our IT security team.

In terms of access control, your personal data can only be accessed by jmd89 who have a legitimate business need to do so. All access is logged and monitored. Internal passwords are managed using an enterprise password management system, and two-factor authentication is mandatory for all access to systems containing user data.

On the physical security front, our servers are hosted in certified data centres with strict physical access controls, automatic fire suppression systems, uninterruptible power supplies (UPS), and comprehensive disaster recovery procedures.

While we take all reasonable steps to protect your data, no system can guarantee 100% security at all times. That is why we also recommend taking steps to protect your own account – use a strong and unique password, enable two-factor authentication and never share your login details with anyone.

5Cookie & Tracking Technology Policy

Platform jmd89 uses cookies and similar tracking technologies to enable essential functions, enhance your experience and understand how our platform is used. Below is an explanation of the types of cookies we use:

You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform. jmd89. Essential Cookies cannot be disabled as they are required for the security and core functionality of the platform.

6Your Privacy Rights as a jmd89 User

As a user of the platform jmd89, you have various rights regarding your personal data. We fully respect these rights and provide straightforward mechanisms for you to exercise them. Below are your key rights:

To exercise any of the above rights, contact us by email at support@jmd89.xyz with the subject line "Privacy Request", or via our platform's Live Chat. Please include your full name and account number to help us process your request promptly. We will verify your identity before processing any data request to protect your security.

7Data Retention & Deletion

jmd89 retains your personal data only for as long as necessary for the original purpose of collection or to comply with applicable legal and regulatory requirements. The following are the key principles governing our data retention periods.

Financial transaction records – including deposits made via Touch 'n Go, DuitNow, GrabPay and FPX – are retained for a minimum period of 7 years in accordance with Malaysian tax and financial regulatory requirements. This is not a matter of choice but a legal obligation we are bound to fulfil.

Gaming and betting activity logs are retained for 2 years for the purpose of resolving any disputes that may arise. After 2 years, these logs are automatically deleted from our systems unless there is an active dispute still in the process of being resolved.

When you close your account jmd89 your account, personal data not subject to legal retention requirements will be deleted within 90 days. Basic identity information is retained for 5 years after account closure for fraud prevention and AML compliance purposes.

All data deletion is carried out securely using certified data erasure standards that ensure data cannot be recovered after deletion. We do not merely "hide" data from view – it is permanently removed from our systems.

8Links to Other Sites and Services

Platform jmd89 may contain references to third-party services such as payment providers and game suppliers. When you leave the platform jmd89 to use third-party services, our Privacy Policy no longer applies.

Every third party that works with jmd89 have their own privacy policies which may differ from ours. We recommend reading the privacy policy of any third-party service you use directly, especially payment providers handling your financial transactions.

jmd89 is not responsible for the privacy practices of third parties and has no control over how they handle your data once it leaves our platform. However, all vendors working with us are required to comply with the data protection standards set out in our vendor agreements.

9Changes to This Privacy Policy

jmd89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments. When material changes are made, we will take active steps to notify you.

For minor changes that do not affect your key rights, we will update the "Last Updated" date at the top of this page. For more significant changes – for example, changes to how we use or share your data – we will send a notification to your registered email address at least 14 days before the changes take effect.

Continued use of the platform jmd89 after the effective date of any Privacy Policy amendment will be considered as your acceptance of the updated version. If you do not agree with any changes, you have the right to close your account and request data deletion in accordance with the procedure described in Section 6.

10Contact Us for Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or how jmd89 handles your personal data, our team is ready to assist. We take every privacy enquiry seriously and are committed to providing accurate, clear and timely responses.

For data privacy inquiries, please contact us by email at support@jmd89.xyz with the subject line "Privacy Policy Query". Include specific details about your enquiry so we can provide the most relevant and helpful response. We aim to reply to all privacy enquiries within 2 business days.

You can also reach us via Live Chat within the platform jmd89 for general privacy inquiries. Live Chat is available 24 hours a day, 7 days a week in Bahasa Melayu. For more complex privacy issues requiring in-depth investigation, email is the more appropriate channel.

Effective date of this policy: 1 January 2026. This version supersedes all previous versions of the Privacy Policy. Thank you for trusting jmd89 with your privacy.